Terms of Service

Osarai is a service that rents GPU servers from third-party providers and runs open-weight AI models on them for you, with an API and a dashboard to manage them. The website, the dashboard, the API, the support assistant and the software behind them are "the service".

Osarai is an aggregator and automation service. It has no operating company and is not established in any country. In these terms, "Osarai", "we" and "us" mean the contributors who build and run the service, acting together, and nothing in these terms makes any of them a company, a partnership or your agent.

By creating an account, adding credit, deploying an instance, calling the API or using the support assistant, you agree to these terms and to the Privacy Policy. If you do not agree, do not use the service.

When you deploy, we rent a machine with the GPU you picked from a third-party GPU marketplace, download the model's weights from their publisher, start an inference server and connect it to an endpoint through a secure tunnel. You get an OpenAI-compatible API, a playground and usage figures.

The machine belongs to its host on that marketplace, not to us. We choose hosts with reliability and network filters, but we do not operate their hardware or their data centres.

Hourly prices follow that market, with our margin added, and change with it. The price shown before you deploy is the price of that instance; if a machine fails during setup, its replacement may cost somewhat more, within a limit we set.

• You must be at least 18 years old and able to enter into a binding agreement.
• The service is not limited to any country. You are responsible for following the laws that apply to you, including on AI, data protection, export controls and sanctions. You may not use it if you are on a sanctions list, or on behalf of someone who is.
• One person or organisation per account. Do not create accounts to collect new-account vouchers or referral rewards.

You sign in with Google, X, a passkey or a crypto wallet. Keep them secure: you are responsible for everything done through your account and with your API keys.

If you think someone used your account without permission, open a ticket on the Support page straight away.

• Prepaid credit. Your balance is prepaid credit counted in US dollars. You add to it by sending USDC on one of the networks listed on Billing to your deposit address. A deposit is credited after the network confirms it.
• Payments cannot be reversed. Nobody can undo a blockchain transaction. Tokens other than USDC, or networks that are not listed, are not credited automatically and may be impossible to recover; we may try, but we do not promise to.
• Billing. An instance is billed from the moment its machine is rented (setup included) until it is stopped, at the hourly price shown, less any voucher that applies. A deploy that fails before it is ready costs nothing, and a machine that fails during setup and is replaced is not charged.
• An empty balance. When your balance reaches zero, your running instances keep going for a short grace period and are then stopped and deleted.
• No cash value. Credit is not a bank deposit, earns no interest and cannot be withdrawn as cash. Unused credit is not refunded, unless the law requires it or we agree to it in a ticket.
• Prices, limits and fees may change. A change applies to instances deployed after it.

• No uptime guarantee. Hosts can fail, slow down or disappear, a model can fail to start, and the market can run out of machines. There is no service level agreement.
• Instances are temporary. Stopping an instance, auto-stop, an empty balance or a host failure deletes the machine and everything on it. Keep your own copies of anything that matters.
• Idle instances stop on their own after the time set for them, unless you turned auto-stop off.
• We may stop an instance that harms the service or other people, that breaks these terms, or that a host or provider requires us to stop.

The models are open-weight models made and published by third parties under their own licences. You must follow the licence of every model you run. We do not own the models and make no promise about their quality, accuracy or fitness for any purpose.

AI output can be wrong, out of date, biased, offensive or harmful, and can look confident when it is wrong. Check it before you rely on it. You are responsible for how you use what a model produces.

Uncensored models have their safety alignment removed and may produce content other models refuse. You must accept this at deploy, and you take full responsibility for their use and their output, which must still respect section 08.

Do not use the service, or anything it produces, to:

• break the law where you are, or where your use takes effect;
• create, store or share sexual content involving minors (we report it where the law requires);
• infringe other people's intellectual property, privacy or other rights;
• write or spread malware, run phishing, fraud or spam, or attack, probe or overload any system or network;
• harass, threaten or incite violence against anyone, or promote violent extremism;
• pass off AI output as a person's own statement to deceive others where that causes harm;
• get around the service's limits, attack it or other accounts, or reverse-engineer it beyond what the law allows;
• game the promotions: several accounts, inviting yourself, or automation to earn points or vouchers.

You may build products on your instances and serve your own users, as long as you and they follow these terms.

API keys are secrets. You are responsible for every request made with your keys; delete a key on the API keys page as soon as you think it leaked. If other people use your instance through your product, you are responsible for making sure they follow these terms.

• Vouchers take a percentage off the hourly price of a number of deploys before they expire. A deploy uses your best voucher; vouchers do not stack.
• Points are earned with daily visits and GPU spending, and can only be turned into vouchers in the points shop.
• Invite credit is a share of what invited accounts spend on GPUs, added to your balance. It is taken back if the spending it came from is refunded.
• The lucky wheel gives one spin per UTC day. Each spin is provably fair: before you spin you see the hash of a secret server seed, you choose your own client seed, and the seed is revealed afterwards so you can check the result on the Rewards page.
• Vouchers, points and invite credit have no cash value and cannot be transferred or sold.
• We may change, pause or end any of these programmes, and cancel vouchers, points or credit obtained by breaking section 03 or 08.

The support assistant is an AI. It answers from what it knows about the service, it can be wrong, it is not legal, financial or professional advice, and it cannot see or change your account. Only an answer from the team in a ticket speaks for us.

Your questions to the assistant are sent to a third-party AI model provider to produce the answer (see the Privacy Policy). Never put a password, API key, private key or seed phrase in a chat, a ticket or the contact form. The assistant has a daily question limit; tickets do not.

The service relies on others: the GPU marketplace and its hosts, the tunnel and network providers, model publishers, Google and X for sign-in, wallet software, blockchains and the providers that read them, our hosting provider and the AI provider behind the support assistant. Their own terms apply to them, and we are not responsible for what they do.

You pay the network fees of your deposits. You are responsible for any taxes that apply to your use of the service.

To the fullest extent the law allows, the service, the models and everything they produce are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, availability and non-infringement.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or business, however caused, even if we were told they were possible.

Our total liability for all claims about the service is limited to the greater of what you paid for the service in the three months before the event that caused the claim, and US$100.

You agree to cover the contributors behind Osarai against claims, losses and reasonable costs that come from your use of the service, your content, the output you use or publish, or your breaking these terms or the law.

The service, its software, design and the Osarai name belong to us or our licensors. Between you and us, your prompts, files and the output your instances produce are yours; we claim no ownership of them and handle them only to run the service.

You may stop using the service at any time; to close your account, open a ticket.

We may suspend or close an account that breaks these terms or puts the service, other people or us at risk, with notice where that is reasonable. Credit, vouchers and points obtained by breaking these terms may be cancelled. If we close an account for any other reason, we will work with you through a ticket to return its remaining balance.

We may change these terms. The date at the top shows the latest version, and important changes are announced in the dashboard before they apply. Using the service after a change means you accept it.

We may change or end any part of the service. If we close the whole service, we will announce it in advance where we can.

Osarai has no operating company and no seat in any country, and these terms do not choose the law of any country. To the fullest extent the law allows:

• Talk to us first. Before starting any claim, open a support ticket describing it and give us 30 days to try to resolve it informally.
• Individual arbitration. A dispute that is not resolved that way, arising out of or relating to these terms or the service, is resolved by binding, confidential arbitration under the UNCITRAL Arbitration Rules, before a single arbitrator, in English, and conducted online where possible. The arbitrator decides the place of arbitration and the law to apply, having regard to the borderless nature of the service.
• No class actions. Claims may be brought only individually, not as part of a class, collective or representative action.
• Small claims. Either side may instead bring an individual claim in a small-claims court that has jurisdiction.
• Opting out. You may opt out of arbitration within 30 days of first accepting these terms, by opening a support ticket saying so.
• Time limit. A claim must be started within one year of the events it is about, unless the law requires a longer period.

Nothing in this section removes rights you have under consumer protection law that cannot be waived where you live.

These terms and the Privacy Policy are the whole agreement about the service. If a part of them cannot be enforced, the rest still applies. Not enforcing a part is not a waiver of it. You may not transfer your account or these terms; we may transfer them to whoever takes over the service. If a translation differs, the English text applies.

Questions about these terms go through a ticket on the Support page, or the contact form if you have no account. We never ask for a password, a private key, a seed phrase or a payment outside Billing.